Inefficient certificate of insurance (COI) management

Certificate of insurance issuance and tracking remains a manual, low-value chore that ties up staff but is critical for compliance with contracts.

Analysis:

COI automation is a proven wedge — myCOI and OPUS were acquired, validating the market. Remaining opportunity may be in AI-powered compliance monitoring and real-time verification. The standalone TAM is modest, but it can be a land-and-expand entry point into broader agency or carrier workflows.