E-commerce return fraud & chargebacks

E-commerce fraud — chargebacks, customs violations, counterfeit goods — costs the industry an estimated $100 billion globally.

Analysis:

E-commerce fraud prevention using AI/ML for real-time transaction scoring, chargeback prevention, and identity verification is a massive market. Companies like Riskified, Signifyd, and Forter have built significant businesses, but the fraud landscape keeps evolving. AI-powered fraud creates demand for AI-powered defenses.